Accommodation policy 

1. Booking & Payment Terms 

  • A non-refundable deposit is required to secure your booking (amount specified at the time of booking). 
  • The remaining balance is due 6 weeks prior to arrival. For bookings made within 6 weeks of arrival, full payment is required at the time of booking. 
  • Payment confirms acceptance of these terms. 

2. Changes to Your Booking 

Any changes to your booking  must be enquired about in writing immediately to discuss options.

*Please be aware changes could incur but is not limited to additional costs, loss of deposit 

3. Check-In & Check-Out 

  • Check-in: From 3:00 PM 
  • Check-out: By 10:00 AM 
    Late check-outs must be arranged in advance and may incur an additional fee. 

4. Guest Responsibilities 

  • The lead guest must be 25 years or older and is responsible for the behaviour of all members of the party. 
  • Children remain the responsibility of their parents or guardians at all times. It is important that parents always know where their children are and supervise them at all times.
  • The accommodation must be left in a clean and tidy condition. 
  • Any damage or breakages must be reported and may incur a charge. 
  • Smoking is strictly prohibited inside all units. 

5. Guest Responsibilities cont…..

  • Your personal belongings remain your responsibility at all times. Please lock your vehicle securely and remove all valuable items from view. 
  • Please ensure your accommodation is locked and secure when you leave it. 
  • If we find any lost property, we will make every reasonable effort to locate the owner and return it. If we are unable to locate the owner and if the item is not reclaimed within 3 months of the guest’s departure it will be disposed of. *Please note that it is your responsibility to pay for postage for any items that you wish to have returned*
  • Litter and Refuse Bags When You Leave, Please dispose of your litter in the appropriate receptacles provided and do not leave bins outside accommodations.

6. Maintenance 

You may find that some facilities and/or accommodation units are closed for maintenance, replacement or improvement. Maintenance or housekeeping work may also be undertaken in and around your accommodation during your stay, but we will endeavour to keep any disturbance to a minimum.

7. Safety & Conduct 

  • BBQs, fire pits, and other equipment must be used responsibly and only by sober adults. 
  • Guests must follow all on-site safety guidelines and respect quiet hours. 
  • All of our units are strictly non-smoking – Smoking is not permitted in any buildings or accommodation. It is permitted only in designated areas. Guests failing to comply will have their stay immediately terminated without refund, and will incur liability for deep cleaning charges plus charges for any subsequent loss of revenue. The outstanding balance may be charged to the debit/credit card that was used to pay for your stay.

8. Damages 

By booking you agree that we have the right either during or after your stay to recover from you, whether via the credit/charge or debit card used to pay for the break or otherwise, the costs of: Any property or accommodation damage, and/or. Any items missing from the accommodation. Any compensation we may pay to others as a consequence of your breach of this agreement, and/or. Any other costs, fees or levies which we may incur, resulting from your action or inaction and from any breach of this agreement.

In respect of charges for damage to or missing property, the charge will be the full replacement cost of the missing/damaged item, including any carriage charges.

9. Pets 

Only permitted in designated pet-friendly units and must be pre-approved at booking.Pets must not be left unattended and are not allowed on furniture.
Any Damages caused by pets will incur charges.If you bring your dog(s) on site you must ensure that
As a minimum, each dog has a current annual vaccination for distemper, canine hepatitis, leptospirosis and parvo virus.
Dogs are kept on a lead at all times when outside your accommodation or kennels, and use the designated dog toilets.
Each dog is properly supervised at all times, is not dangerous and does not cause a nuisance or threat to anyone.

When our staff need to visit your accommodation (e.g. for housekeeping or maintenance) you must take your dog(s) out or keep them in a different room while these visits take place and comply with any specific instructions provided to you.
No dog(s) must be left alone in the accommodation units.

  1. You will be responsible for securing your dog(s) inside any kennels provided and must supply your own padlock for this purpose.
  2. Gulliver’s accepts no responsibility for the loss of or damage to your pet whilst on site.
  3. You will remain fully responsible for your pets at all times and indemnify Gulliver’s in respect of any loss or damage to third parties caused either directly or indirectly by your pets whilst on site.